Frequently Asked Questions

Yes, we do run tours all year round. Please note that some of the distilleries, castles, and other attractions close when the season ends. Therefore, some tours will not be available or can be adapted to reflect the seasonality.

We can design bespoke tours that run especially outside of the season, such as Stargazing, where it might even be possible to see the Northern Lights!

Yes. We use WeTravel to process all our tours. No credit card or personal information for booking is kept on our website.

For more details, please visit our Privacy Policy link.

SSL is active on our site by Starfield Secure.

We will take bookings for 1 Day Tours up to 48 hours before the day of departure; however, this needs to be booked over the phone or by email. The online reservation is open up to 48 hours before departure.

We will take bookings for Multi-Day Tours well in advance. We recommend that you book at least 21 days before departure if it's a late booking. It might not be possible to accept late bookings due to administrative procedures and costs, especially during the high season, April 1st to September 30th.

We recommend booking in advance so as to avoid disappointment, as our tours could sell out.

We will pick you up and drop you off at your home, office or hotel. We can also arrange to pick you up from train stations in between Inverness and Aberdeen, but there is an extra charge for Inverness and Aberdeen train stations. Please call or email for details.

All tours generally start between 8:00 am and 9:00 am, depending on the itinerary.

Our tours do not include any meals, just a bottle of water and some snacks, but our tours will include stops for meals, if on a full-day or multi-day tour.

The restaurant meals or drinks purchased by yourselves are not included in the price of the tour.

• This itinerary does not include flights, accommodation, and airport transfer anywhere along the itinerary
• Entrance to visitor attractions and suggested tours are featured in the itinerary. However, advice on pre-bookings will be shared
• Meals and drinks at lunch stops and any other stop needed
• Entry/Admission charges to castles, natural parks, special tours, whisky-tasting tour, etc
• Travel Insurance, including cancellation insurance
• Ferry charge
• Gratuities

Our tours are delivered in English and Brazilian Portuguese.

We are happy to accept Visa, Mastercard, Maestro, American Express, Diners Club, JCB, Discover, Union Pay credit cards and Google Pay, Apple Pay and Samsung Pay.

PayPal and Bank Transfers are also accepted. Please contact us for this payment method.

Yes, we are happy to accept groups on our tours with a maximum of 6 passengers. All our tours are private tours, so only your party will be on it.

For larger groups, a mini-coach can be hired and the cost included in the final itinerary price.

We are happy to welcome anyone from the age of 5 years old and above on some of our private tours, for example, Castle and Sightseeing Tours.

Tours include distilleries and breweries, due to the nature of the tour, there is a minimum age of 18.

The size of our vehicle on our tours allows us to carry one piece of luggage per passenger, equivalent to 23 kg per person.

Our tours are not strenuous physical activities tours, the castle tours and coastal landmarks could involve a little walking across grass fields, so we would recommend you wear comfortable clothing and shoes, and a jacket is always advisable.

Some tours such as the Isle of Skye and the NC500, will require good walking boots as these will require quite a bit of hill walking.

We advise do not wear flip flops, ballerinas, high heels and sandals.

We supply bottles of mineral water and some small snacks free of charge. But feel free to bring your own snacks and fluids.

Most places accept credit/debit cards; however, we highly recommend you have some cash on your person, as you cannot always rely on internet access in the Highlands.

Don't forget your camera!

Due to the past COVID-19 pandemic, many of the whisky distilleries are operating by appointment only for their experience, and booking these will be necessary. These apply to some castles and other attractions.

We will endeavour to change our tours to cope with these changes. For this reason, we would advise that you contact us prior to booking a tour, so that we can advise on the current situation regarding access to the attractions mentioned in the tour.